Mold County Hall – Customer Satisfaction and CSR

10 / 10 Customer Satisfaction Score

Following the completion of the demolition works at Mold County Hall we are delighted to have achieved a customer satisfaction score of 10 out of 10 across all areas

Due to the building’s construction, (pre-cast load bearing panels) and its location to main roads and residential area, we engaged Kier Professional Services to assist us in our selection of a specialist contractor, to design our temporary works procedures and to input into our quality protocol plan as the building was crushed and levelled on site.

Kate Allen, Engineering Manager said: “We worked closely with the construction team right from the start. This worked really well as the structural arrangement is quite unusual so straightforward methods of demolition had to be altered. We worked collaboratively with the demolition contractor to develop the method statement and construction methods so that we could take the building down safely. It’s on a steep hill adjacent to a main road into Mold so it was very important that the works were carried out in a controlled manner.”

The project was extremely well received by Flintshire County Council and has helped strengthen our working relationship and our social value best practice activities are captured on the next page.

Social Impact Best Practice – The Kier effect

Working with Kier Property Services and our BIM Manager, Colin Bedlington, we have created an interactive learning resource that can be shared with multi schools covering many construction disciplines long after the demolition of Mold County Hall.

History of Architecture

Working with children to research the Brutalist movement in construction and the history of Mold County Hall.

Digital Modelling and 3D Modelling

Working with Building Information Modelling (BIM) the team and Kier Professional Services (KPS) have provided the children with opportunities to create their own building using “Sketchup” & a kit we have developed.

Virtual Site Tour

Working with the site team we have produce a video for the students providing a walk through the site and the demolition progress as it happens.

Working with the site team we have produce a video for the students providing a walk through the site and the demolition progress as it happens.

STEM and the Environment

We have asked the children to develop a Gantt chart supporting the demolition and also a waste management plan to understand the recycle process and to minimise the impact to the environment.

Career Opportunities in Construction

Included in the session is a task to identify the roles within construction.

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